Online reporting

MY ARVAL - Gateway to your online reporting

MY ARVAL offers you a quick overview of your fleet::

• Get an overview of important fleet KPI`s

• Show deliveries in a calendar

• Access an archive for documents (e.g. invoices)

• Search for the nearest service partner

• Contact directly your account manager

• Access My Fleet status

MY FLEET STATUS - Detailled analyses for fleet managers

MY FLEET STATUS is the heart of your online reporting and offers your detailled information about your fleet. With My Fleet Status you are able to:

• Control strategic KPIs of your fleet
• Costs of leasing, maintenance, tyres, damages
• Fuel consumption and costs
• Contract duration, driven mileage, CO2 emissions
• Download all invoices and financial data as PDF or Excel
• Check price- and model lists for new leasing cars
• Analyse drivers and their driving performance
• Request documents, maintenance and rental cars

For your drivers we have developed a specific MY ARVAL version, that can be used via desktop and tablet. With our free smartphone app MY ARVAL MOBILE, your drivers have everything at hand. With those tools your drivers are able to:

• Access details about mileage, fueling, maintenance, repairs and contract

• Report online damages and send a service request

• Search for the nearest partner body repair shop

• Gain insight into their driving performance

• Access an archive for documents and check messages from Arval

• Contact our Driver Desk

• Configure their new leasing vehicles online (only available on desktop and tablet)

MY ARVAL MOBILE will be updated with new functions regularly.
You can download the app for free in all stores.

FLEET MANAGERS

1. My user name / password is incorrect. What should I do? Arval recently changed the login process in oder to meet all data protection requirements. Your user name is your business e-mail address, your password needs to be changed.
   Change your password on myarval.com. Click on «request password», give your business e-mail address and click on «send request». You will receive a link where you can set a new password. Please note that the link expires after 15 minutes.
    
2. Why can't I log on to my customer account? Instead of having one customer account for all contact personen inside a company, you have now the possibility to have an individual account for each contact person. Please contact your account manager in order to open up your own customer account.
    
3. Where do I set up reports and how can I edit them? All reports are available on «My Fleet Status». When you open a report for the first time, you see only the basic columns. By clicking with your right mouse button you can add or delete columns. Save the edited report by clicking on the disc symbol.

DRIVER

1. Where can I download the app "My Arval Mobile"?
   You can download it either in the Play Store for Anroid or in the Apple Store für iOS. Just scan the QR code with your mobile or click on it to open the link.

   

2. Why can I access «My Arval» but not the app "My Arval Mobile"?
   "My Arval Mobile" was developed for drivers, who are registred for only one car. You have to be an active Arval driver (not in order phase) and only registred for one car. If you are registred for mor cars, you cannot use the app.

3. My user name / password is incorrect. How can I login?
   Arval changed the login process in order to meet the current data protection requirements. Thus you have to change your password at myarval.com. Please click on «request password», enter your business e-mail and click «send request». You will receive a link where you can set up your new password. Please note that the link is only valid for 15 minutes.