On My Arval you can access all contract information, report damages and search for the nearest garage. Also availabe as a free app for iOS and Android!
At My Arval you have access to all key performance indicators. Here is also your link to My Fleet Status, where you can see details of your fleet in real-time.
On My Arval you can access all contract information, report damages and search for the nearest garage. Also availabe as a free app for iOS and Android!
At My Arval you have access to all key performance indicators. Here is also your link to My Fleet Status, where you can see details of your fleet in real-time.
We provide for our leasing vehicles a vast range of services for maintenance, repairs, tyres, vehicle return and so on. Suppliers who want to support Arval in providing those services, find here valuable information for cooperating.
Our serviceline number +43 (0)1 706 98 20 30 is for our partners & suppliers only. Thus your calls are immediately identified and forwarded to the responsible person.
In case of questions please contact our technical departement:
Tel: +43 (0)1 706 98 20 30
schaden@arval.at
We kindly ask you to use e-invoicing when sending us invoices. You can find all infos here: E-Invoicing
Please note that our address has changed:
Arval Austria GmbH
Austria Campus
Am Tabor 44, Top 3.02.C.
A-1020 Wien
Tel.: 01 706982030
In case of accidents & damages please follow the following guidelines:
Approval of repairs: Please get approval BEFORE repairing at +43 1 706 98 20 30 or schaden@arval.at. You need an accident report filled out by the driver or a police report. Please send it together with pictures of the damage as soon as possible to schaden@arval.at (max. 5MB).
Requiring expertise: In general we need for every damage an expertise. Please require authorizastion for an expertise directly at the insurance. If the insurance company is unknown, please contact Arval.
Invoicing agreed hourly rates: Please take care, that you only invoice hourly rates. Flate rates have to be authorised by the insurance. Furthermore the invoice can never be higher than the costs according to the expertise. If the costs are higher please require an additional expertise. This helps to avoid unnecessary delay of payment.
Sending documents & invoice: In order to process your invoice as fast as possible please send us for every damage
Please provide reliefe vehicles only after contacting Arval.
MotorTrade is the online auction platform of Arval for car dealers. With MotorTrade you have access to a large variety of top-serviced used cars.
Arval strives to offer its clients and drivers the best possible quality of service. As a result, we have agreements in place with a large number of suppliers who meet the same quality standards. We are always eager to hear what your company has to offer. If you wish to become one of our partners, and need more information on the subject, you're welcome to contact us by phone: +43 (0)1 706 98200
