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Selfservice return

Selfservice return

 

  • If you want to return your leasing vehicle by yourself, please inform us beforehand and state your license plate at rueckgabe@arval.at.
  • You can return your vehicle to our return site on any given date during opening hours.
  • If you have any questions, please contact Arval at +43 (0)1 706 98 20 0  and rueckgabe@arval.at

 

Return site:


Autopark Wien
1220, Rennbahnweg 80
Tel.: +43 - 1 - 259 36 36

Business hours:
Monday - Thursday from 07:30 - 16:30
Friday from 07:30 - 14:30

Important

  • Please inform us beforehand and let us know the license plate
  • Missing items and damages which were not reported to us, can be handed in within 5 working days. If we do not receive them in time we will invoice damage compensation fees.
  • Contract ends with the arrival of the leasing vehicle at our return site and after the final invoice has been issued (actually driven kilometers, fuel).

Items to be returned

Please return the following items together with your leasing vehicle:

  • Fuel card
  • Spare key
  • Second tyre set
  • Spare tyre
  • All seats for mini vans
  • Code card for stereo respectively removable control panel
  • For navigation systems: original CD/DVD
  • Boot cover
  • Registration and license plate (if Arval manages degregristration) / If applicable, please return red license plate as well.
  • Service book (stamped)
  • Certificate § 57a
  • User manual

Please mail a signed damage claim for damages that have not been repaired but are covered by insurance to schaden@arval.at. Or you can fill out a damage claim online