Standard return


Our return service allows you to return your leasing vehicle cost efficiently and hassle-free. You can set a window between 2 (within Vienna) and 14 days (rest of Austria) in which our logistic partner will pick up your leasing car at the indicated adress.

  • Request online a return
  • Lead time between your request and the first possible pick up day is 7 work days
  • If you have any questions, please contact Arval at +43 (0)1 706 98 20 0 and

Your benefits

  • Choose a return date (actual time cannot be set)
  • Pick up for your leasing vehicle takes between 2 (within Vienna) and max. 14 days (rest of Austria) from desired date
  • Our logistic partner transports your leasing car to the return site.
  • Inspeciton and return protocol will be done at return site
  • Inspection done by expert

Online webform for requesting a standard return


  • Please allow a lead time of 7 working days from submitting your request
  • Pick up window from desired date is 2 days (within Vienna) and max. 14 days (rest of Austria)
  • You will recieve a list of missing parts or damages for which Arval did not receive a damage report. You can hand in missing parts and damage reports within 5 work days. We reserve the right to invoice missing parts and damages with no damage reports.
  • Contract ends after the leasing vehicle arrives at return site and final settlement is done (milage surplus, fuel consumption).

Online webform for requesting a standard return

Items to return

Please return the following items together with your leasing vehicle:

  • Fuel card
  • Spare key
  • Second tyre set
  • Spare tyre
  • Code card for stereo respectively removable control panel
  • For navigation systems: originale CD/DVD
  • Boot cover
  • Registration and license plate (if Arval manages degregristration) / If applicable, please return red license plate as well.
  • Service book (stamped)
  • Certificate § 57a
  • User manual

Please mail a signed damage claim for damages that have not been repaired but are covered by insurance to

Cost for standard return


Car rate

Truck rate


€ 118,81

€ 182,87


€ 145,20

€ 224,64


€ 184,80

€ 262,08

S, K

€ 189,05

€ 300,89

T, V

€ 237,60

€ 419,04

Special load flat charge

€ 780

All rates are including VAT

Price list missing parts

Please send a signed damage report for unrepaired damages which are covered by your insurance to 
If you have any questions please contact Arval at +43 (0)1 706 98 20 0 and

Missing part

Compensation (incl. VAT.)

Signed damage claim for unrepaired damages for leasing vehicles with comprehensive insurance

Full damage expenses

Boot cover for station wagons

Current price of manufacturer

Spare key, code for immobiliser

€ 200,-/piece

Seats for mini vans

Current price of manufacturer

Code card for stereo respectively removable control panel

Current price of manufacturer

For navigation systems: originale CD/DVD

Current price of manufacturer

Service booklet (stamped)

€ 175,-

Certificate §57a  (aka „Pickerl“)

€ 120,-

User manual

€ 90,-

Registration and license plate, when deregistration is done by Arval

€ 130,-

Spare tyre set

50% of current price for new tyres

Closing of tyre depot by Arval

€ 125,-

Interior cleaning

€ 70 (extreme staining based on actual costs)

Spare tyre / Tire-fit-set

€ 120