Standard return

• Choose a return date (actual time cannot be set)
• Pick up for your leasing vehicle takes between 2 (within Vienna) and max. 14 days (rest of Austria) from desired date
• Our logistic partner transports your leasing car to the return site.
• Inspeciton and return protocol will be done at return site
• Inspection done by expert

Online webform for requesting a standard return

• Please allow a lead time of 7 working days from submitting your request
• Pick up window from desired date is 2 days (within Vienna) and max. 14 days (rest of Austria)
• You will recieve a list of missing parts or damages for which Arval did not receive a damage report. You can hand in missing parts and damage reports within 5 work days. We reserve the right to invoice missing parts and damages with no damage reports.
• Contract ends after the leasing vehicle arrives at return site and final settlement is done (milage surplus, fuel consumption).

Online webform for requesting a standard return

Please return the following items together with your leasing vehicle:

• Fuel card
• Spare key
• Second tyre set
• Spare tyre
• Code card for stereo respectively removable control panel
• For navigation systems: originale CD/DVD
• Boot cover
• Registration and license plate (if Arval manages degregristration) / If applicable, please return red license plate as well.
• Service book (stamped)
• Certificate § 57a
• User manual

Please mail a signed damage claim for damages that have not been repaired but are covered by insurance to schaden@arval.at

All rates are including VAT

Please send a signed damage report for unrepaired damages which are covered by your insurance to schaden@arval.at 
If you have any questions please contact Arval at +43 (0)1 706 98 20 0 and rueckgabe@arval.at.